Les réponses à vos questions

Any questions ?

Offres exclusives #PGW

What is the offer "Jeux Vidéo Magazine" ?

Enjoy an exceptional offer: a year  digital subscription to Jeux Vidéo Magazine for only 5€ or more than 80% discount !

Proposed DIGITAL subscription - Jeux Vidéo Magazine Junior:

      • 1 year / 4 releases
      • Price (IOS and Android) : 13.99 € 
      •  "PGW and Jeux Video Magazine Junior" offer an exceptional offer of 5€


Proposed DIGITAL subscription - Video Games Magazine:

    • 1 year / 11 releases + Free specials issues
    • Price (IOS and Android) : 28.99 €
    • "PGW and Jeux Video Magazine " offer an exceptional offer of 5€


If you subscribed to Jeux Vidéo Magazine and / or Jeux Vidéo Magazine Junior, we will contact you directly within a week.

What is the Ontours Offer ?

Our bus partner - ONTOURS offers departures by bus to make you an easier access to the concention. For more information, discovers offers details of PGW2016 - Ontours

En quoi consiste l'offre IndieCade ?

Bénéficiez d'une offre exceptionnelle :

Participez à IndieCade Europe / Attend IndieCade Europe

Achetez dès maintenant votre billet pour IndieCade Europe 2017 et entrez sur présentation de votre billet Paris Games Week.

En quoi consiste l'offre Concert Paris Games Week Symphonic ?

Le concert Paris Games Week Symphonic a lieu le mercredi 1er novembre au Grand Rex.

Pour accéder au concert, vous devez réserver une place sur le site de France Billet.

Suivant la catégorie de billets choisie, vous bénéficiez également d'une ou plusieurs places offertes pour la #PGW :

- Cat 1 : 2 places offertes

- Cat 2 et 3 = 1 place offerte

En quoi consiste l'offre avec Ouibus ?

COMMENT EN PROFITER?

  • Rendez-vous sur www.ouibus.com ou sur l’appli mobile Ouibus
  • Dans le volet Réservation, choisissez les dates que vous souhaitez pour un trajet Ouibus Aller/Retour à destination de Paris**, avant le 31/10/2017 inclus, date de fin de validité de votre code de réservation.
  • Renseignez vos coordonnées ainsi que votre identité.
  • Au moment du paiement de votre réservation indiquez le code secret ci-dessous dans le volet « Bon d’achat » puis validez le paiement.

OUIBUSPGW

  • Vous pouvez imprimer votre billet nominatif et le garder avec vous si vous le souhaitez ou présentez votre e-billet lors de l’embarquement.


COMBIEN DE TEMPS LE GAIN EST-IL VALABLE ?

Vous pouvez voyager entre le 31/10/2017 et le 06/11/2017 inclus dans la limite des places disponibles sur le trajet Ouibus de votre choix vers Paris**.



A+ dans OUIBUS !


*Bon d’achat d’une valeur maximale de 5€ à valoir sur un achat minimum de 9€. Ce gain est nominatif, non cessible et consiste en 1 titre de transport pour une à deux personnes pour les 1000 premiers utilisateurs du code. Ce gain est utilisable sur www.ouibus.com et l’appli mobile Ouibus, en une seule commande et valable uniquement sur tous les trajets aller/retour à destination de Paris**, payables en euros, pour des voyages jusqu’au 06/11/2017 inclus, dans la limite des places disponibles. Ne donne lieu à aucun remboursement ni aucun rendu monnaie de la part de OUIBUS. Sous réserve des conditions dérogatoires prévues ci-dessus, l’utilisation du code de réservation est soumise à la stricte obligation du respect des Conditions Générales de OUIBUS consultables dans la rubrique Conditions Générales de Vente OUIBUS sur www.ouibus.com.

**Gares Ouibus de Paris – Centre Bercy, Paris Nord - St-Denis université, Paris Ouest - La Défense, Paris - Aéroport Roissy CDG, Paris - Aéroport Orly-Sud

Jeux concours et mineurs : autorisation préalable

Les mineurs peuvent-ils participer aux jeux concours sur la #PGW ?

Pour les mineurs, certaines compétitions et jeux organisés par les exposants de la Paris Games Week requièrent une autorisation signée ainsi qu'une copie de la carte d'identité des parents ou des représentants légaux.

Les autorisations sont à télécharger sur les sites des exposants et/ou à récupérer et signer sur le salon.


PGW, dates, opening hours, location & getting here

What is the Paris Games Week show ?

The Paris Games Week, or more commonly called 'PGW' is the French show dedicated to video games and its derivatives. The event belongs to the SELL (Syndicate of leisure and software publishers). This year is the sixth edition of the show.

When and where will take place the show ?

#PGW 2017 will take place November, 1st to November 5th.

How can I get there ?

 

Subway

  • Line 12 : Porte de Versailles station. On this line : Montparnasse and St Lazare train station
  • Line 8 : Balard station. On this line : Orly airport - Invalides terminal


 

Tramway

  • Line 3 & line 2 : Porte de Versailles station


 

Buses

  • Line 39 & line 80 : Porte de Versailles station

 

*Travel peacefully Consider buying your metro tickets in the morning to avoid the evening queues at the cash desk. By public transport or on foot, we recommend you waiting until 11 am on the busy days before going to the show.
Create your itinerary : Réseau Ile de France, Métro et RER


 

Vélib bikes

  • Vélib station n° 15049 - 2 Rue Ernest Renan
  • Vélib station n° 15107 - 42 Boulevard Victor
  • Vélib station n° 15061 - 12 Square Desnouettes


 

Car    

  • From the highways A1, A3, A14, A15 : Take direction to Paris, access via the périphérique Est, exit at Porte de Sèvres or Porte de Versailles
  • From the highways A3, A4, A6, A10 : Take direction to Paris, access via the périphérique Sud, exit Porte de Versailles, Porte de la Plaine or Porte de Sèvres
  • From périphérique: Exit Porte de Versailles

 

*Travel peacefully Consider buying your metro tickets in the morning to avoid the evening queues at the cash register. By public transport or on foot, we recommend you waiting until 11 am on the busy days before going to the show.

    

*Car Tip: We recommend arriving at the opening and prefer the Parking C (before 10.00 am) or F (before 11.00 am).

Parking C and F: Direct access to the lounge. They are open 24/7

Create your itinerary

View traffic condition in France and  Ile de France


Weather

See the forecast weather

General Information

I lost an object on the show, where do I have to address to try to find it?

All items lost on the show are directly handed in the service of lost items of the police headquarters of 15 district of Paris.

Where I can find the PGW 2017's plan ?

The plan is not yet available stay on the news of the site (or subscribe to the newsletter), the plan of the PGW 2016 is still available on the site.

Who i have to contact for authorization to report?

You have to go to the Press service Profile.

What objects are authorized or not?

Tools-sound instruments, megaphones, drums and bass drums.-Tripods, telescopic poles, selfie sticks and photo / video stabilizers.-Coolers, alcoholic beverages , Glasses, glassware, thermos and insulated bottles.

We would like to be able to distribute flyers during the Paris Games Week is it possible?

You have to contact the Comexposium team

What are the means put in place for the disabled ?

There is a parking access R, Make yourself known to the exhibitor, animator and other staff, ready to receive disabled equipment.

What is the program of ESL and ESWC

For more information, get closer to ESL and ESWC.

Is there an official list of youtubers?

The youtuber registrations are not closed, and we do not have an official list of youtuber.

What is the average waiting time for accessing the stands?

 Il faut compte entre 30 et 45 minutes pour cela.

Could my child visit alone the show or should I stay with him ?

We recommend you to stay with your child and enjoy the videogame show in family. He can also visit in groups, but you must take into consideration that the show is very crowded. Some booths and games can be refused if he does not have the age or if he is not accompanied by an adult. For more information about PEGI, click here.

Can I leave the show and come back later ?

If you leave the show, you will not be allowed back. Any exit is final.

Is it possible to have lunch there?

You may bring your own lunch, or enjoy the on-site restaurants.

Is there any smoking area ?

Smoking areas will be dedicated

What to do in case of loss or theft of any personal item ?

You can go to "Accueil exposant / Commisariat général" area which is located between Pavilions 1 and 2.1. The found items are reported there. After the show, all the found objects that have not been retrieved by their owners will be transferred to the central police of the 15th arrondissement.

Are pets allowed inside the show ?

Pets are not allowed inside the show

Is it possible to store my stuff there ?

You will find changing rooms in the halls. The price is 2 € per item.

What plans are set up for the people with reduced mobility?


Facilitated access to the show: dedicated accesses to people with reduced mobility are set up. The cash desk entrance is located pavilion 2.1 and the pre-selling entrance in pavilion 1.


Access via elevators: elevators are available in all Pavilions.


Parking: parking places are available in the parking R


Equipment loan: the show can provide scooters PMR (pavilion 2.1) and wheelchairs (Pavilion 1) upon presentation of reduced mobility / handicap card and on deposit of an ID card.


Booths access: each exhibitor is independent and reserves the right to make the visitors reach his space according to his defined priorities. Nevertheless, any person with reduced mobility can be known to animations' team to get priority access.

Ticketing

As Belgian customer, how may I finalize an order ?

For the Belgian customers, simply indicate 000 or 999 in cryptogram to finalize an order.

Peut-on payer les billets d'entrée avec des chèques-vacances ?

Les tickets d'entrée de la PGW ne peuvent pas être payés en chèque-vacances.

Existe t-il un forfait de groupe ( Associations, CE ) ?

Oui, il existe bien des forfaits déstinés aux groupes. N'hésitez pas à contacter le service groupes afin d'obtenir des tarifs avantageux.

 Découvrez le tarif groupe sur le bon de commande. 

Can I buy 2 tickets in my name and offer it to anyone ?

Choose the person before because the tickets are nominative

I can't print my ticket, what i can do ?

The mediator can scan the tickets on smartphones. However, it's better to print his ticket because very few entries are equipped with scanner

Can I buy tickets at a reduced rate?

Yes. For that you have to go at the Hall 3.

Free entrance for the disabled?

No there is no free admission for the disabled.

Puis-je revendre des billets Paris Games Week ?

La revente de billets pour le salon paris Games Week est interdite. 

« Art. 313-6-2 du Code pénal − Le fait de vendre, d'offrir à la vente ou d'exposer en vue de la vente ou de la cession ou de fournir les moyens en vue de la vente ou de la cession des titres d'accès à une manifestation sportive, culturelle ou commerciale ou à un spectacle vivant, de manière habituelle et sans l'autorisation du producteur, de l'organisateur ou du propriétaire des droits d'exploitation de cette manifestation ou de ce spectacle, est puni de 15 000 € d'amende. Cette peine est portée à 30 000 € d'amende en cas de récidive.

Pour l'application du premier alinéa, est considéré comme titre d'accès tout billet, document, message ou code, quels qu'en soient la forme et le support, attestant de l'obtention auprès du producteur, de l'organisateur ou du propriétaire des droits d'exploitation du droit d'assister à la manifestation ou au spectacle. »

Are tickets refundable or exchangeable ?

Tickets are dated, which means that you must come to the show on the day indicated on your ticket.

Tickets are not exchangeable or refundable.

How to present my ticket at the entrance ?

To be valid, the ticket must be printed (in black and white or in color) in portrait mode (vertical) on a white A4 paper, blank and without changing the print size. The ticket may also be presented in digital form on Smartphone or tablet PC. However, only one person has the power to scan digital tickets, and we strongly advise you to print it to reduce your waiting time.

Where is it possible to buy tickets ?

You can buy tickets directly through our website by clicking on the tab "Ticketing" and in your usual stores.

Application for Certification: Youtuber, blogger, press, VIP

Can I give my accreditation to another person?

The press accreditation is strictly personal and non-transferable. The number of entries is controlled and limited. The press service reserves the right to cancel any accreditation in case of abuse. Handing a badge over to another person may subject you to the offence of the illegal sale of rights of access to commercial events (Law n° of 2012-348 of March 12, 2012). 


At the entrance of the show, you will be asked for a valid identity card, showing the same name as the accreditation. 


Obtaining a press, blogger or YouTuber accreditation is not synonymous with a « fast pass » and in no way guarantees priority treatment on stands; this decision is the responsibility of each exhibitor. 

I received a mail of refuse for my Youtube accreditation because I haven't enough followers.

Request for a mail with explications.

I would like to have an accreditation (for my cameraman or others)

I invite you to contact the press team at this email address,  pgw@agence-profile.com

When does the accreditation platform open ?

The accreditation platform for 2016 will be open in september 2016.

Do not hesitate to contact us on Facebook or Twitter if you have any questions !


The press accreditation is strictly personal and non-transferable. The number of entries is controlled and limited. The press service reserves the right to cancel any accreditation in case of abuse. Handing a badge over to another person may subject you to the offence of the illegal sale of rights of access to commercial events (Law n° of 2012-348 of March 12, 2012). 


At the entrance of the show, you will be asked for a valid identity card, showing the same name as the accreditation. 


Obtaining a press, blogger or YouTuber accreditation is not synonymous with a « fast pass » and in no way guarantees priority treatment on stands; this decision is the responsibility of each exhibitor. 

How to get an youtuber accreditation ?

The accreditation platform for 2016 will be avalaible in september 2016.

Do not hesitate to contact us on Facebook or Twitter if you have any questions !


The youtuber accreditation is strictly personal and non-transferable. The number of entries is controlled and limited. The press service reserves the right to cancel any accreditation in case of abuse. Handing a badge over to another person may subject you to the offence of the illegal sale of rights of access to commercial events (Law n° of 2012-348 of March 12, 2012). 


At the entrance of the show, you will be asked for a valid identity card, showing the same name as the accreditation. 


Obtaining a press, blogger or YouTuber accreditation is not synonymous with a « fast pass » and in no way guarantees priority treatment on stands; this decision is the responsibility of each exhibitor. 

How to get a blogger accreditation ?

The accreditation platform for 2016 will ba avalaible in september 2016.

Do not hesitate to contact us on Facebook or Twitter if you have any questions !


The blogger accreditation is strictly personal and non-transferable. The number of entries is controlled and limited. The press service reserves the right to cancel any accreditation in case of abuse. Handing a badge over to another person may subject you to the offence of the illegal sale of rights of access to commercial events (Law n° of 2012-348 of March 12, 2012). 


At the entrance of the show, you will be asked for a valid identity card, showing the same name as the accreditation. 


Obtaining a press, blogger or YouTuber accreditation is not synonymous with a « fast pass » and in no way guarantees priority treatment on stands; this decision is the responsibility of each exhibitor. 

How to get a press accreditation ?

The accreditation platform for 2016 will be avalaible in september 2016. 

Do not hesitate to contact us on Facebook or Twitter if you have any questions !


The press accreditation is strictly personal and non-transferable. The number of entries is controlled and limited. The press service reserves the right to cancel any accreditation in case of abuse. Handing a badge over to another person may subject you to the offence of the illegal sale of rights of access to commercial events (Law n° of 2012-348 of March 12, 2012). 


At the entrance of the show, you will be asked for a valid identity card, showing the same name as the accreditation. 


Obtaining a press, blogger or YouTuber accreditation is not synonymous with a « fast pass » and in no way guarantees priority treatment on stands; this decision is the responsibility of each exhibitor. 

Can I get a VIP pass ?

 VIP pass are for exhibitors. They are not for sale.

Are there any professional accreditation ?

 The show is a public event and not professional. This is why the event does not allocate professional accreditations.

Use of the trademark or logo Paris Games Week

Do I have the right to organize a competition offering seats (even purchased) without asking permission to the PGW ?

No, it's forbidden. The brand and logo belong to the Paris Games Week SELL. Any use of the trademark or logo must be requested in advance. Using PGW tickets or invitations, can be considered as Unlawful Sale of entitlements by the Penal Code and can be punished. (Art. 313-6-2 of the Penal Code). You can expose yourself to €15,000 fine. This penalty can be increased to €30,000 fine for repeat offenses.

Cosplay

Can I come with a luggage

In 2016, the access to the convention with a luggage or a package is not allowed

Are wooden weapons allowed?

Weapons light wood, plastic, cardboard or foam yes, the rest not

Do we need to register somewhere ?

There are no special registration, you just need a ticket to access the show.

Does the show have a locker room dedicated to cosplay?

There is a free changing room on the show so cosplayers can change. However it is not possible to leave your bag there. We recommend you to use the locker room wich are situated near of halls (price: 2€ per article)

May I be searched if I arrive disguised ?

Because of the Vigipirate plan set up in Ile-de-France, cosplayers will systematically be searched to ensure the safety of all the visitors on the show.

Can I bring a bladed weapon replica on PGW?

No, bearing any bladed weapon replica is strictly forbidden on the show, unless it is constituted by materials made of foam rubber, cardboard, plastic or light wood type.


If you are in possession of a forbidden weapon replica, the access to the show will be refused to you.



If a bladed weapon replica is a part of my outfit and stays in its sheath, may I keep it?

Safety regulations on the bladed weapon replicas apply to all the cosplayers, even those having a sheath for their weapon. If you are in possession of a forbidden weapon, the access to the show will be refused to you.



Are airsoft and firearms replicas authorized?

Because of the warning level of the Vigipirate plan set up in Ile-de-France, airsoft weapons are forbidden even if unloaded and batteries removed. Only firearms replicas made of foam rubber, cardboard, plastic or light wood are authorized.

Recruitment

Is it possible to become a volunteer for the Paris Games Week?

The organizer of the PGW and SELL do not recruit volunteers to organize the show.

I would like to apply as a hostess / host, who can I contact?

The organizing team of the Paris Games Week has no job available. However, you can contact the hostess / host agencies who work with exhibitors.

F.A.Q Exhibitors

I would like to expose on the PGW

I invite you to contact the commercial team

What is the first condition in order to be an exhibitor?

You need first to have a legal form. Individuals cannot exhibit on the show.

What is the difference between a bare stand and equipped stand ?

From 12 to 24 sq.m, booths are compulsorily equipped.

The equipment includes:

  • Aluminium structure.
  • Melamine wall partitions.
  • Carpet: 4 choices of colors.
  • 1 name board with stand number and company name.
  • 1 locked corner storage area (Booths ≤ 18 sq.m : 1 sq.m - Stands > 18 sq.m : 2sq.m).
  • Power supply 3 KW intermittent.
  • 1 spotlight per 3 sq.m.
  • Furniture voucher

If you select this equipment, the price of the bare stand will be automatically added when the total is calculated. The equipment price has to be added to the price of the bare surface.

Over 24 sq.m, booths are delivered with a bare surface

Your booth will be delivered to you as follow: 

  • A tracing on the floor will indicate you the booth position.
  • The equipment and furniture of your booth is at your expense.
  • The power and the internet has to be ordered with Viparis’ exhibitor’s service.


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